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Go beyond traditional single touch attribution and measure campaign influence While you can track last touch attribution natively in Salesforce, marketers often need a deeper understanding of their campaign’s performance. It is rare that one campaign will be responsible for the creation of an opportunity. Apps like Full Circle Campaign Influence help you get better marketing data with multi-touch attribution and weighted campaign influence models. These allow you to attribute the right amount of revenue to every campaign on an opportunity and show exactly which campaigns were the most influential in generating an opportunity for sales. Bonnie Crater Bonnie Crater Bonnie Crater is the President & CEO of Full Circle Insights.
Prior to joining Full Circle Insights, Bonnie Crater was vice president of marketing for VoiceObjects Mobile Phone Number List and Realization. Bonnie also held vice president and senior vice president roles at Genesys, Netscape, Network Computer Inc., salesforce.com, and Stratify. A ten-year veteran of Oracle Corporation and its various subsidiaries, Bonnie was vice president, Compaq Products Division and vice president, Workgroup Products Division. Website Facebook X Instagram With all of the sites and tools available to us via the web, why don’t we all simply find the lowest price on every product? There are many consumers or businesses that do just that, but the majority of people don’t. I’ve shared online that a few years ago that I changed from driving Fords to a Cadillac. A Ford dealership annoyed me when they charged me a tiny fee to fix a recall issue. I paid the fee, then I drove to the Cadillac lot a few weeks later. I wound up leaving in a new SRX that night. The sales person jumped through hoops to get me the vehicle I wanted at a price that I could afford. they installed them at no charge.
When it’s my birthday, they call and wish me Happy Birthday. When I come in for an oil change, they provide me an office with Wi-fi, or a top of the line loaner vehicle at no cost. (Yes, I know they want me to buy it). Truth is, I like the SRX… but I love the brand. The experience that my sales representative provides, the dealership provides, and the brand provides, creates an experience beyond the 4 doors of the vehicle. I feel special… and I’m willing to pay extra for that. In the world of architecture, they call the experience of the space around you Atmospherics, written with a focus on architects and the retail experiences they were designing. Definition of Atmospherics In 1973, Philip Kotler wrote an article in the Journal of Retailing where he described the impact of the retail space on the purchase behavior. He provided the following definition: The effort to design buying environments to produce specific emotional effects in the buyer that enhance purchase probability.
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