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   1. Establish an app and a pickup location Naturally, any retailer interested in exploring BOPUS will need an efficient app or other means for their customers to select and purchase goods.   So make sure yours is mobile-friendly and easy to access across a full range of devices.

It should also include a practical way to see what’s in stock at any given moment.  You’ll need a Middle East Mobile Number List pickup location, as well. If you already have a physical store, that would be the obvious choice.   Still, some businesses set up additional pickup locations, especially if they want to offer a curbside option.



  Mark the area with clear signage and consider setting up reserved parking for pickup customers to make things as easy as possible.  2. Train your staff Whether you’ll be serving your customers entirely in-store or only when they show up to pick up an online order, you want them to receive impeccable service.   Make sure your staff is fully trained on the fundamentals of excellent customer service, including when it comes to BOPUS-specific procedures.  




Service agents should fully understand how to handle any issues that arise and advise customers on making great purchasing decisions if they call for assistance.  3. Integrate BOPUS into your marketing campaign Going to the trouble of setting up a terrific BOPUS program won’t benefit your business much if your customers don’t know about it.